Scanpacker Changelog

Guided batch picking can now let pickers optionally tap the item's on-screen barcode to count it. Turn on Allow clicking barcodes during batch picking under Settings --> Batch Picking, and each item's barcode becomes clickable, just as it is when checking a single order.

The location and slot scans are separate settings, so you can fully configure which scans are required and which can be optionally clicked through during batch picking.

Learn more in our batch picking guide.

Scanpacker now keeps a running history of every document and label it prints, so you can see what went to the printer and catch anything that didn't.

• Every packing slip, invoice, shipping label, pick list and barcode label is recorded as it prints — whether you printed it yourself or an autoprint rule did.
• Each entry shows the order or subject, the printer, who printed it, and when.
• Filter to just the prints that failed to spot problems at a glance, with the reason shown for each one.
• Open the printed document again straight from the history, for as long as the file is still available.

The history updates live as new prints happen, and you'll find it in the main navigation.

Pick lists and guided batches now follow a walking order you define, instead of always sorting storage locations alphabetically. Describe how your location codes are put together — Zone, Aisle, Bay, Shelf — and Scanpacker sequences every pick from that.

• Split your location code into parts, each read as a number, as text, or as a natural mix of the two.
• Choose the order of travel for each part: ascending, descending, a fixed order you drag into place, or serpentine, so aisles run up one and down the next.
• A part can be a fixed width rather than something split off at a separator, for codes like B3/11.
• A live preview shows the pick order your format produces before you commit to it.
• Leave it unconfigured and picking stays in natural location order, exactly as before. Changes apply to batches and orders started from then on, never to picking already under way.

Learn more in our warehouse routing guide.

The built-in pick list, invoice and packing slip templates can now be customized without editing code. You can change the text and labels, add your logo, and choose which order details to show or hide.

• A new customer-facing packing slip, styled to match the invoice.
• A packing slip you can print at pick and pack time, rather than only after the order has shipped.
• Choose whether the packing slip's "From" address is your shop address or the fulfillment location's, so it agrees with the shipping label — useful if you ship from a warehouse or 3PL.
• Templates are now shown as a gallery, with the default barcode and storage location label pickers moved into their own Template Settings page.
• Template previews use realistic order data, and you can edit while you preview.

Learn more in our templates guide.

Bug fix: The fulfillment location name now prints on documents instead of coming out blank.

If your pickings carts aren't all the same, you can now set up a cart type for each one. Choose the cart type when you create a batch and Scanpacker names that batch's slots from it, so a six-slot cart and a twelve-slot trolley can both be out on the floor at once.

• Set up as many cart types as you have kinds of cart, each with its own ordered slot names, under Batch Picking in settings.
• Print slot labels for any cart type, from the cart type itself or from the slot label template.
• Scanpacker remembers the cart type, batch mode and order count you used last time.

Guided batch picking has picked up a few other improvements:

• Scan a slot barcode or an order number to bring up an order from a batch — either works, in any batch mode.
• Mark an item short when there isn't enough stock on the shelf, and carry on picking the rest of the batch.
• Scan with your phone's camera during guided picking, not just with a barcode scanner.
• Confirm each deposit with a button instead of scanning the slot barcode, if you'd rather — there's a new setting for it.
• Remove an order from a batch after picking has finished, keeping its picking progress, so a short order can be finished on its own once stock arrives.

Learn more in our batch picking guide and our picking cart guide.

Bug fix: Batches no longer show a SHORT badge after every order has been removed from them, and a batch closes when its last order leaves.

A batch of improvements across checking, the order queue and settings:

• Store pickup orders now stop for your decision. Marking an order ready for pickup is what sends Shopify's "Ready for pickup" email, so finishing a check no longer does it automatically — there's a checkbox on the checking page for each order, and a page at the end for marking the order ready, marking it picked up, or reopening it.
• Orders that Shopify captures on fulfillment ("Due on fulfillment" payment terms) can now be started without changing any settings.
• Starting an order from the Shopify admin that someone has already started now shows you which fulfillment orders are in progress and how long ago each started, instead of silently taking you into a pick that's already under way.
• Order Issues and SKU Picking Notes can each be switched off from settings if your shop doesn't use them.
• Scanning the last item of an order plays a distinct chime, so packers know the order is complete before it submits.
• The dashboard has an order queue card with your pending, in progress and checked counts, and its chart now counts orders checked.

Bug fix: Orders with more than five order-level discounts no longer fail to print or preview.

Bug fix: The Fulfillments page no longer lists non-shipping items, such as gift card and cash-back lines, that have nothing to check or ship.

Bug fix: "Reopen for checking" batch picking options now reopens the order correctly.

You can now print a document template — a picking list, packing slip, invoice, anything you've set up — for every order in a batch, or for any orders you tick on the order queue. Each run comes out as a single print job with the pages in order, rather than one job per order.

• Print any of your templates for every fulfillment order in a batch, from the batch's print menu.
• Select orders on the order queue and print a document for all of them at once.
• Two new automatic printing triggers, When a batch is created and When batch picking finishes, for printing a document for each fulfillment order in a batch.

Learn more in our printing guide and our automated printing guide.

A batch of improvements across checking, batch picking and the order queue:

• If you check orders without fulfilling them, Scanpacker can now move straight on to the next order after each check. It's a per-user setting you turn on from the finished checking page. Learn more in our auto-advance guide.
• Anyone can now pack and ship the orders from a batch that someone else picked.
• You can now remove an order from an open batch, which unstarts it and returns it to the queue.
• When automatic batching leaves orders out, the message now says why — e.g. unpaid, unpickable or no longer found.
• Scanpacker now tries harder to avoid leaving a batch unfilled, even when many orders are in an unpickable state.
• Each user's on-screen scan history now covers their entire browser session, grouped by the page, and can be opened via the corner scan indicator.
• Improved usability of the navigation sidebar when usign Scanpacker outside of the Shopify admin.

Bug fix: Downloaded activity log data matches on-screen filters, and includes the full range of events.

Bug fix: Order status tabs stay put instead of shifting as the page loads, and tall tables keep their scroll position when you navigate back to them.

Bug fix: Fixed a bug when a fulfillment order is reassigned to a different location in Shopify admin.

Bug fix: Permission denials from batch menu actions now show a message instead of appearing to do nothing.

Bug fix: Screen readers now announce pages in the right language and no longer read out icon names.

If you fulfill orders in Shopify after checking them, there's now a faster way back to Scanpacker. Once you've fulfilled an order, choose Start next in Scanpacker from the More actions menu on the Shopify order page to jump straight into checking the next order in your queue.

A few improvements to the order queue and order issues:

• Navigating to Orders now takes you back to whichever queue tab you were last using — pending, in progress, checked or fulfillments — instead of always starting on the same one.
• Reported an order issue by mistake, or sorted the problem out yourself? You can now remove an issue you raised, which clears the flag and unlocks the order.

Bug fix: Permission-denied messages now show correctly inside pop-up dialogs instead of leaving them spinning.

Bug fix: The order list refreshes straight away after you report or remove an order issue.

Bug fix: Switching location now keeps your current search and filters instead of resetting them.

A roundup of smaller improvements from the last few weeks:

• The dashboard welcome panel is now a getting-started checklist that ticks itself off as you complete setup — first order packed, barcode coverage, printer connected, team added.
• Navigation now shows live count badges for pending orders, open order issues and picking notes.
• You can choose your default landing page in your user preferences — start your day on the order queue instead of the dashboard if you prefer.
• The activity page has been redesigned, and activity events now record the order and fulfillment they relate to, making history easier to trace.

Barcodes, storage locations and packer notes are now managed together on a single Product Data page, instead of three separate pages.

• See all your product variant data at once — SKU, barcode, storage locations and packer notes — with inline editing throughout.
• The product columns stay frozen in place while you scroll horizontally through the data columns, so you never lose track of which row you're editing.
• Spreadsheet import and export cover the whole table.

Your warehouse staff no longer need Shopify admin accounts to use Scanpacker. You can now create local users who sign in directly from a browser with a username and password, and do full warehouse work — checking, packing and shipping.

• Existing Shopify staff users can also be given a username and password for signing in outside the admin.
• Each user gets a role, so local users only see what their role allows.
• Turn on direct sign-in and find your store's login link on the new External Login settings page.

Learn more in our users guide.

You can now control what each member of your team can see and do in Scanpacker. Every user has one role, and each role grants a set of permissions — from viewing orders to managing settings.

• Six built-in roles cover common setups: Administrator, Manager, Supervisor, Operator, Packer and Viewer.
• Edit the built-in roles or create your own, with granular permissions across orders, checking, shipping, batches, warehouse data, reports and settings.
• New staff members start with the Packer role, so they can work orders but can't change your configuration.

Learn more in our roles and permissions guide.

Some teams pick and create their fulfillments elsewhere — in the Shopify admin, or in a separate shipping app — and only want Scanpacker for a final barcode check. Fulfillment Checking is built for that.

• A new Fulfillments tab on the order queue lists recent fulfillments at your location, including ones created outside Scanpacker.
• Hit Quick Check next to a fulfillment (or scan an order number) and confirm its contents item by item with your barcode scanner.
• Checked fulfillments are marked with who checked them and when, giving you an independent record that the right items were packed.

Learn more in our fulfillment checking guide.

When something is wrong with an order — a damaged item, a stock discrepancy, a picking problem — warehouse staff can now flag an issue directly from the checking page, with photos attached.

• Flagging an issue puts the order on hold until a supervisor resolves it with a note, so problem orders can't be accidentally shipped.
• Supervisors are notified by email, and a dedicated order issues page lists open and resolved issues.
• Issue status is visible on order lists, so everyone can see which orders are held and why.

You can now attach a packer note to any product variant — special handling instructions, "check the expiry date", "fragile", or anything your packers need to see. The note is displayed prominently whenever that item comes up during checking.

• Edit notes inline from the Product Data page, or bulk import and export them with an XLSX spreadsheet.
• Notes are stored as Shopify metafields, so they stay with your product data.

Warehouse staff can now record a picking note against a product while checking an order — for example to report a low stock level, a damaged batch, or a mislabelled shelf.

• Notes are emailed to your chosen recipients as they're recorded, so problems surface immediately.
• A new picking notes page lists all recorded notes, filterable by product, storage location and date.
• A count badge in the navigation shows notes that need attention.

The new order availability page shows which of your pending orders can be fully fulfilled, partially fulfilled, or have no stock available — before you start checking.

• Every pending order is classified as Ready, Partial or No stock based on current inventory levels, walking your queue oldest-first so stock is allocated the same way you'd pick it.
• Use it to plan your day, spot stock shortages early, and decide which orders to prioritize.
• Select ready orders directly from the page to start batch picking them.

Learn more in our availability guide.

Scanpacker now fully supports Shopify orders whose items are assigned to different fulfillment locations.

• Each part of a split order can be started, checked and fulfilled separately at its own location.
• When an order has multiple fulfillments at your location, tabs on the checking page let you switch between them.
• Partial shipping now correctly splits the fulfillment, leaving the remaining items ready to check later.

You can now pick items for multiple orders in a single pass through your warehouse. Batch picking combines a group of orders into one guided picking session, with a dedicated cart slot (a bin or tote with a scannable label) for each order.

• Create a batch by selecting specific orders, or let Scanpacker automatically batch the next pending orders in your queue.
• Scanpacker guides you through the warehouse, telling you which item to scan and which slot to deposit it in.
• Back at the packing bench, scan each slot's label to bring up the corresponding order for shipping.
• Configure your batch size and slot names in settings, and print scannable slot labels for your picking cart.

Learn more in our batch picking guide.

You can now bulk update product barcodes by uploading a spreadsheet from the Storage Locations or Barcodes pages. Previously, spreadsheet upload only supported storage locations.

Your spreadsheet needs at minimum a column identifying each variant (SKU, variant ID or existing barcode) and a column with the barcode value to set. After uploading, you choose how to identify variants and map your columns to the correct fields — a sample spreadsheet is available in the import dialog, and Import History shows results and any errors.

Learn more in our import guide.

We've reorganized the scanning and fulfillment pages. Most of the changes rearrange existing options to make room for future feature enhancements.

• Picking and shipping are now two separate screens. In normal use you transition between them automatically as you scan the items in each order.
• Once an order is fully scanned (or partial shipping is chosen), it is considered "picked" and the shipping screen shows a compact summary of the fulfillment along with shipping options such as tracking number input and customer notification. Scanpacker remembers the picked status if you return to the order later.
• The "Ship partial pick" and "Save as packed for later" options now live in the dropdown menu next to the "Go to shipping" button on the picking page.
• The "Notify customer" checkbox has moved to the dropdown next to the "Create fulfillment" button on the shipping page.
• The option to tag Shopify orders after picking has moved to its own Order Tagging settings page.

New features:

• A new setting controls whether "packed" tags are removed from orders after fulfillment.
• Storage location spreadsheet import now supports matching products by SKU or barcode as well as Shopify variant ID. This helps when importing data from existing spreadsheets or data exported from other applications.

Recent bug fixes:

• Fixed an issue that prevented mobile camera scanning from functioning correctly.
• Fixed the "View in Shopify" menu item on mobile screen sizes.

The new Activity Page, available under Settings → Activity Data, gives you a complete historical record of order starting, scanning, fulfillment and tagging events.

• Trace past activity – quickly find specific fulfillment events for particular orders, locations or staff members.
• Custom filtering – select a specific timeframe and particular event types.
• Excel export – download your data for in-depth reporting and analysis.

Whether you need to verify an order's journey or generate reports on fulfillment efficiency, the Activity Page provides the data you need.

New features:

• A "Scan History" overlay can be opened from the scan page, showing all barcodes scanned so far for the current order, including match status.
• When an erroneous barcode is scanned, the scanned barcode now remains on screen for easier diagnosis.

Improvements:

• UPC-A and EAN-13 barcode interoperability has been improved. Many barcode readers convert EAN-13 barcodes back to a 12 digit North American UPC-A barcode when possible. Scanpacker now matches those scans against either a UPC-A or EAN-13 barcode stored in your Shopify account.
• The standard barcode label format now additionally supports 2 inch wide labels.
• Missing or incorrect barcodes can now be fixed directly from the scan order page, using the "Edit Barcode" option on the line item.
• The orders page is now quicker for users with subscription orders in a "Scheduled" fulfillment state.
• The displayed number of pending orders is more accurate for shops with a large (>100) number of pending orders.

Bug fixes:

• Long feedback and error messages are no longer truncated on the Shopify mobile app.
• Fixed issue when searching for product titles containing a "%" character.

• You can now use Scanpacker to manage warehouse storage locations for your products, either by uploading multiple locations with a spreadsheet file or by adding locations manually from the Storage Locations page. Learn more in our online guide.

• Progress when scanning an order is now saved as you go. Return to the same order within 30 minutes to continue scanning where you left off. This allows edits to be made to complex orders without restarting the scanning process from scratch.
• Background changes to order content now update automatically on order and scan pages.

• Payment terms present on an order are now displayed in Scanpacker.
• Orders with payment terms are now automatically started and are fulfillable as part of the standard workflow.
• Settings relating to orders with payment terms have been added to the Order Queue settings page.

• Tracking numbers can now be entered at scanning/fulfilment time.
• A display name can be set for each Shopify user, from their user preferences in Scanpacker, and will be shown on activity data.
• The user that created a fulfillment is now displayed next to fulfillments created with Scanpacker.

• Manual quantity entry is now possible for order quantities of more than 10 of the same product. After scanning a single item, an edit quantity button becomes available.
• Bug fix: Alphanumeric barcodes containing spaces (for example a Code39 SKU barcode) are now read correctly.

• Orders with Cash on Delivery payment terms (Shopify calls this "Due on Fulfillment") can now be included in the standard order-by-order workflow, via a new option on the Order Queue settings page.
• Order payment terms are now displayed within Scanpacker.
• A new "Allow scanning of any unpaid order" setting adds a "Start anyway..." button to unstarted, unpaid orders, regardless of the order's payment terms.

• You can now tag your scanned orders rather than create a fulfilment. A "packed" tag is added to correctly scanned orders, and you can find and process those orders as you wish through the Shopify admin.

• Order notes are now editable inline, so you won't lose existing scans when you need to make a quick note on an order.
• Unpaid orders are now shown in the orders list (but remain excluded from the automatic shipping workflow). This avoids confusion when getting started with Scanpacker. You can hide unpaid orders again from your Settings page.
• Bug fix: Fixed a bug that prevented the built-in barcode scanner opening when using Scanpacker through the Shopify Android mobile app.

• You can now choose whether the customer is notified (usually by email) when you fulfil an order, using a checkbox on the fulfil order page. A global default can be set from the Settings page.

• Product SKUs can now be treated as additional scannable barcodes when checking orders. Enable "Treat SKUs as scannable barcodes" in your Scanpacker settings.
• The location selection drop-down now shows both started and unstarted order counts, making it easier to see the full state of pending order queues.

• Bug fix: Order search now works when searching on customer name.
• Bug fix: Fixed an issue affecting the "Unstart & Start Next" button.
• Unpaid or part-paid orders are more clearly marked as unshippable, and are better protected from accidental processing.
• A helpful notification is shown when a barcode is scanned while viewing an "unstarted" order.

• The graphical feedback when barcode scanning has been improved, making it easier to see what barcode was scanned and when. The visual feedback for "over-scanned" items has also been improved.
• Using the "Fulfil with Scanpacker" action from the Shopify admin now behaves better on orders that are already fulfilled, unpaid, or otherwise unfulfillable.