What's New in Scan to Ship

We've made some changes to the way our scanning and fulfillment pages work that we'd like to tell you about. Most of the changes are rearranging/moving options to allow us to make further feature enhancements to Scan to Ship.

Here is an overview of what has changed:

Scanning and fulfillment have been split into two slightly different screens. In normal use, you will automatically transition between these two screens as you scan all of the items in each order.

After starting an order for fulfillment, the picking/scanning page looks like this:

We have simplified and rearranged the various options available during scanning and fulfillment of individual orders. You will now see a Go to shipping button at the bottom of the picking page. Next to this button is dropdown for performing actions prior to a complete order scan (such as triggering partial shipping):

After scanning the complete order (or choosing partial shipping) the order is considered "picked" and the screen will display a more compact summary of what order line items are being fulfilled along with shipment specific options (such as tracking number input, and customer notification options):

Scan to Ship now remembers this "picked" status and will show the shipping options if you return to the order at a later time.

Partial fulfillment option

If you have partially scanned an order and what to proceed to the shipping screen, you'll now find the option Ship partial pick under the dropdown menu to the left of the Go to shipping -> button.

Pack items

If your subscription plan includes the pack items feature, you'll now find a Save as packed for later option in the same dropdown menu.

Notify customer

This checkbox has been moved to the dropdown next to the Create fulfillment button on the shipping page.

Tag order as picked

The option to add a tag to the Shopify order after picking has been moved to its own settings page:

After fully scanning an order (or choosing partial picking) the tag will be added to the order. If you only want to tag the order, choose "Start next" from the top-right dropdown to start the next order.

If you having trouble loading Scan to Ship through the Shopify mobile app (both on iOS and Android) please update to the latest version of the Shopify mobile app through the Apple App Store of Google Play Store.

Shopify have just released a new version fixing a bug that was preventing almost all Shopify apps from loading on mobile devices.

As far as we know, accessing Scan to Ship via your Shopify admin area with a web browser is not affected.

New features:

• We have added a setting to the Scanning/Fulfillment settings page to control whether or not "packed" tags are removed from orders after fulfillment.
• Storage location spreadsheet import has been updated to support matching products by SKU or barcode as well as Shopify variant ID. This should help users importing data from existing spreadsheets or data exported from other applications or services.

Recent bug fixes:

• We have fixed an issue that prevented mobile camera scanning from functioning correctly.
• We have fixed the "View in Shopify" menu item on mobile screen sizes.

New Feature: Activity Page with data export

We’ve added a new tool to Scan to Ship - the Activity Page. Now available under Settings → Activity Data, this feature gives you a complete historical record of order starting, scanning, fulfillment and tagging events.

Key features:

• Trace Past Activity – Quickly find specific fulfillments events, for particular orders, locations or staff members.
• Custom Date Filtering – Select a specific timeframe and particular event types to focus on the activity that interests you.
• Excel Export – Easily download your data for in-depth reporting and analysis.

Whether you need to verify an order’s journey or generate reports on fulfillment efficiency, the Activity Page provides the data you need.

New features:

• A "Scan History" overlay can be opened from the scan page showing all barcodes scanned, including match status, so far for the current order.
• When an erroneous barcode is scanned, the scanned barcode now remains on screen for easier diagnosis.

Improvements:

• UPC-A and EAN-13 barcode interoperability has been improved. Many barcode readers convert EAN-13 barcodes back to a 12 digit North American UPC-A barcode when possible. Scan to Ship will now match those scanned barcodes either a UPC-A or EAN-13 barcode stored in your Shopify account.
• Standard barcode label format has been updated to additionally support 2 inch wide labels.
• Missing or incorrect barcodes can now be fixed directly from the scan order page, without leaving the page. Use the "Edit Barcode" option from the line item options drop-down.
• The orders page is now quicker for users with subscription orders in a "Scheduled" fulfillment state.
• The displayed number of pending orders is more accurate for shops with a large (>100) number of pending orders.

Bug fixes:

• Long feedback and error messages are no longer truncated on Shopify mobile app.
• Fixed issue when searching for product titles containing a "%" character.

• You can now use Scan to Ship to manage warehouse storage locations for your products, either by uploading multiple locations with a spreadsheet file or by adding locations manually from the Storage Locations page. Learn more about storage locations in our online guide.

  

• Progress when scanning an order is now saved as you go. Return to the same order within 30 minutes to continue scanning where you left off. This allows the necessary edits to be made to complex orders without restarting the scanning process from scratch.
• Background changes to order content are now updated automatically on Scan to Ship order or scan pages.

• Payment terms present on an order are now displayed in Scan to Ship.
• Orders with payment terms are now automatically started and are fulfillable as part of the standard workflow.
• Settings relating to orders with payment terms have been added to the "Order Queue" settings page.

• It is now possible to enter tracking numbers at scanning/fulfilment time.
• A display name can be set for each Shopify user which will show on activity data within Scan to Ship. To set a name for the current user, navigate to Settings -> User Preferences within Scan to Ship.
• The user that created the fulfillment is displayed next to existing fulfillments (for fulfillments created with Scan to Ship).

• Manual quantity entry is now possible for orders quantities of more than 10 of the same product. After scanning a single item, an edit quantity button will be made available.
• Bug fix: Alphanumeric barcodes (for example a Code39 SKU barcode) containing spaces are now read correctly.

• An option has been added to include orders with Cash on Delivery (Shopify calls this "Due on Fulfillment") payment terms to be included in the standard order-by-order workflow. This option can be enabled from the Order Queue settings page.
• Order payment terms are now displayed within Scan to Ship.
• A setting labelled "Allow scanning of any unpaid order" has been added that, if turned on, will add a "Start anyway..." button to all unstarted, unpaid order pages, regardless of the order's payment terms. This option will not affect the order-by-order workflow.

• It's now possible to tag your scanned orders rather than create a fulfilment. A “packed” tag is added to correctly scanned orders and you can find and process those orders as you wish through the Shopify admin. You’ll find the option to tag your order (instead of fulfil) on the order scanning page.

• Order notes are now editable inline. You won't lose any existing scans when you need to make a quick note on an order.
• Unpaid for orders are now shown in the orders list (but still excluded from the automatic shipping workflow). This avoids confusion when getting started with Scan to Ship. You can turn off this behaviour and hide all unpaid orders from your Settings page.
• Bug fix: Fixed a bug that prevented the built-in barcode scanner opening when using Scan to Ship through the Shopify Android mobile app.

• Customer notification settings added. A checkbox has been added to the fulfil order page to allow you to control customer notification of shipment (usually via email). A global default can be set from the Settings page.

• A general setting has been added to treat SKUs as scannable barcodes during fulfilment.

  The SKU field value of Shopify product variants can now be treated as an additional barcode for the purpose of fufillment scanning. To enable this, make sure the "Treat SKUs as scannable barcodes" checkbox is checked on your Scan to Ship settings page.

• Both the number of started and unstarted order counts are now shown in the location selection drop-down, making is easier to see the full state of pending order queues.

• Bug fix: Order search now works when searching on customer name.
• Bug fix: Fixed a issue affecting the "Unstart & Start Next" button.
• Unpaid or part-paid orders are more clearly marked as unshippable and these orders are better protected from accidental processing with Scan to Ship.
• A helpful notification is shown when the user scans a barcode but is viewing an "unstarted" order.

• The graphical feedback when barcode scanning has been improved to make it easier to see what barcode was scanned and when. The visual feedback of "over-scanned" items has also been improved.
• We have improved the user experience when using the "Fulfil with Scan to Ship" action from the Shopify admin area on orders that are fulfilled, unpaid, or otherwise unfulfillable.